| Biography |
I have decades of experience developing new products and processes. I help people fix process and product problems and defects.
It is my job to change the way organizations think about problems. Changing one mind in a company is rarely enough to change the course of the company. One training course, or even a training program, is unlikely to effect the desired change. Complete and lasting change requires a long-term relationship with a person that continually challenges the status quo.
Corporate transformation can happen when you personally commit resources to continuous process simplification. Understanding why you cannot get the data you need for accurate decision-making is essential to improving every process or product.
EXAMPLES of RESULTS
Increased production exit rate by 800%, from one part every 8 mins to one part every 45 seconds
Increased repair department call-handling capability by 22%
Increased antenna production line Product/Person/Hour by 72%.
Reduced warehouse truck loading times by 24%. Reduced undelivered product returns to warehouse by 15%
PUBLISHED WORKS
New Product Development Protocol, Andrew Antenna Co., SATCOM Division, (2006)
Reduced Cycle New Product Development Protocol, Exide Electronics, (1995)
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| Education |
Graduate, North Carolina State University, College of Design – Industrial Design, 2013, MCL
Lean Six Sigma Black Belt Training, The George Group, 2006
Marketing Certificate, University of North Carolina Kenan-Flagler Business School, 1995
Solid Edge & SolidWorks, Adobe design suite, 3D printing and prototype fabrication experience
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| Certifications |
Change Acceleration Process Certificate, General Electric, 2005
ELI – Entrepreneurial Mindset Certified Facilitator, 2018
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