Learning and Development Q & A
Learning and Development Q &A
Question:
How do you get a manager who is openly opposed to implementing a learning and development program onboard?
Answer:
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Ask why?
When someone hears a learning and development program will be implemented, sometimes it can cause angst and anxiety for reasons unknown until you start asking questions. Once you can put a spotlight on their resistance to the program, you can then start addressing the issues in a respectful and controlled manner.
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Invite them to participate in the development process
Let them discuss their pain points and thoughts on possible solutions. Let them help develop the Key Performance Indicators to a successful program or specific training. Allow them to help write the content and provide actual examples to include. Invite them to pilot the course and provide feedback.
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Solicit support from upper management
Upper management should be able to explain how the program ties into the mission and vision of the organization. Schedule a meeting between upper management and the team (not singling anyone out) to discuss the value and the intended results of the Learning and Development Program.
